Banwood

Pre-ordered items are shipped as soon as the new stock arrives at our warehouse.&#xA0;We endeavour to dispatch customer pre-orders as a priority as soon as the stock is available in our warehouse.

Pre-ordered items are shipped as soon as the new stock arrives at our warehouse. We endeavour to dispatch customer pre-orders as a priority as soon as the stock is available in our warehouse.

Do you ship orders for pre-order items immediately after stock arrives?

Pre-Orders

Do you offer expedited shipping?

How do I track my order?

When can I expect the delivery of my order?

Do you offer free shipping?

Shipping

What’s your return policy?

When will I get my refund?

Returns & Exchanges

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrived damaged?

Product & Order Issues

How can I find out about the anticipated delivery date for pre-order items?

What is your cancellation policy?

Can I edit or add anything to my order?

Are there physical shops or stockists where I can see the products in person?

Do you ship orders for pre-order items immediately after stock arrives?Updated 9 months ago