Banwood

<p>For items that have a pre-order badge or a button that displays as &apos;PRE-ORDER&apos; instead of &apos;ADD TO CART&apos; the anticipated delivery date will be displayed on the product page and or in your cart during checkout.</p><p>Please note that due to circumstances out of our control such as shipping, or customs clearance delays, anticipated deliver dates may change. If this does happen you will be notified directly via email.</p>

For items that have a pre-order badge or a button that displays as 'PRE-ORDER' instead of 'ADD TO CART' the anticipated delivery date will be displayed on the product page and or in your cart during checkout. Please note that due to circumstances out

How can I find out about the anticipated delivery date for pre-order items?

Pre-Orders

Do you offer expedited shipping?

How do I track my order?

When can I expect the delivery of my order?

Do you offer free shipping?

Shipping

What’s your return policy?

When will I get my refund?

Returns & Exchanges

What do I do if I receive the wrong item in my order?

What do I do if my item(s) arrived damaged?

Product & Order Issues

Do you ship orders for pre-order items immediately after stock arrives?

What is your cancellation policy?

Can I edit or add anything to my order?

Are there physical shops or stockists where I can see the products in person?

How can I find out about the anticipated delivery date for pre-order items?Updated 9 months ago