Need to return or exchange a Banwood product? We make it easy. Learn how to start the return process, track refunds, or exchange an item if it was damaged or incorrect.
Our return policy allows returns or exchanges for items that are brand new, unused, undamaged and in their original packaging. Products must have been purchased in the last 21 days. Please note that items that have been unpackaged and/or assembled ar
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3-4 business days for the refund to reflect in your account.